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 Frequently Asked Qestions  
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  Cakes by Occasion
Birthday, Valentine Day
 
  Cakes by Age/Gender
Kids, Girls, Boys
 
  Cakes by Shape and Flavour
Blizzard Cakes, Log Cakes, Heart Cakes, Sheet Cakes, Original Round Cakes
 
  Cakes by Themes
Characters, Animals, Sports, Flora
 
 

Other categories
Special designs, Plain Cakes, Balloons, Latest Cakes


 
 
LIVE Assistance Here ...
 
 


What are your Opening Hours?
Our Dairy Queen store is open from 11 am to 10 pm. However our online store is open 24 hours, you can browse our products and order at any time.

How many People will My Cake Serve?
Our DQ Cakes usually serve between 8-24 adults but the actual range depends on the shape and size of the cake. Please, check the list below:

8" Round Serves 8-10
10" Round Serves 12-16
Sheet Cake Serves 20-24
Heart Serves 10-16
Log Serves 6-8

What is the Notice given To Place an Order
We require 2 days notice on our cakes. We can sometimes turn an order around in 1 day. This does depend on the volume of work at the time. Having said that, you can place your order as far in advance as you wish.

What happens if I press the wrong buttons by mistake. Will I end up with a cake that i didn't want? 
The process of selecting a cake is so simple. Once you have placed an order, a real person automatically deals with it! It will not be possible for your order to get lost. We personally check each order and will respond immediately if the order doesn’t make sense. For instance if you ordered a “Fairy Castle Cake” with the inscription “Happy Birthday Bill” we would contact you to make sure it was definitely what Bill was hoping for! You will always receive an email detailing and confirming your order.

What if I want something that isn’t in your catalogue?
We always rise to a challenge! Making individual cakes is what we are best at. Send us your ideas by email and we will reply with a price and design. Alternatively ring our phone number and have a chat with our cake decorators.

What if I change my mind after I have ordered?
Quite simply ring our cake onlines assistant line (705 812 3965) and we will deal with your alteration immediately.

Isn’t it easier to come into your shop and order our cake with a sales assistant? 
We love to meet our customers, but by ordering on our website you' ll be carried through all of the details necessary to make a perfect cake. You will see more pictures and information on our website than any of our sales assistants can give you within our shop. The whole process can be done efficiently from the comfort of you own home.

If you have any more questions please contact us…..

 
   
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